Privacy Policy | Colour Your Life Paint & Design

Who we are

Colour Your Life Paint & Design is a locally owned painting company based in Orangeville, Ontario, owned by Casey Cole. In this policy, “we”, “us” and “our” mean Colour Your Life Paint & Design.

You can reach us at 519-215-0902 or info@colouryourlife.ca.

Information we collect

We collect only what we need to answer your questions and do the work.

Details you give us: your name, phone number, email address, the address or town of the property, and anything you tell us about your project, including photos you choose to send.
Booking details: when you book an estimate through our online calendar, the calendar tool collects your name, contact details and the time you choose.
Job enquiries: if you contact us about working with us, the details you send us about yourself and your experience.
Technical information: standard website analytics, such as the pages you view, your device and browser type, the website you came from and your approximate location (from your IP address).

How we use it

To respond to your enquiry and prepare your estimate.
To schedule and carry out your painting work.
To follow up after a job, for example to ask how it went.
To keep the records we are required to keep for tax, insurance and other legal reasons.
To understand how the website is used and to improve it.

We send marketing emails or texts only if you have agreed to receive them, and every message includes a way to unsubscribe.

We do not sell your personal information. We share it only with the service providers that help us run the business and this website, and only for those purposes:

Website hosting and security: Cloudflare.
Scheduling and customer management: the online booking calendar and customer tools, which are run for us by our web design partner, Affinity Design.
Analytics: Google Analytics.
Professional advisers, insurers and public authorities, where the law requires or permits it.

Some of these providers store information outside Canada, including in the United States, where it can be accessed under that country’s laws.

Cookies and analytics

This site uses cookies and similar technologies for analytics, so we can see which pages are useful. We use the results to improve the site, not to identify you.

You can block or delete cookies in your browser settings, or install Google’s Analytics opt-out browser add-on. If you block cookies, the site still works.

The Google reviews shown on this site are public reviews copied from Google. They appear with the reviewer’s first name and last initial only.

How long we keep it

We keep personal information only as long as we need it for the purposes above or as the law requires, and then we delete or anonymise it.

Your choices and rights

You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to our using it, for example to stop marketing messages. Contact us using the details below and we will respond within 30 days.

If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

How we protect it

We use reasonable safeguards, such as encrypted connections (HTTPS) and limiting access to the people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

This website is for adults planning painting work. We do not knowingly collect information from children.

Other websites

This site links to other websites, such as Google, Facebook, Instagram and our online booking calendar. Their privacy practices are their own, so please read their policies.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us

Questions about this policy or your information? Call 519-215-0902, email info@colouryourlife.ca, or write to Colour Your Life Paint & Design, Orangeville, Ontario.